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Resumé
- 2000-present: Global Insurance Services Firm
- 2001-present: Director, Network and Internet Operations Group
- 2000-2001: Infrastructure Service Level Analyst
- Revamp procedures and documentation
- Enhance level-2 support capability
- Design and implement hot-node at off-site disaster recovery Facility
- Deploy T3 to local branch
- Enhance SPAM management system
- Migrate Global WAN (24 Americas sites) to new vendor
- Develop and implement comprehensive network diaster recovery plan
- Deploy custom SONET ring for delivery of vendor access circuits (AT&T, Verizon, MCI)
- 1998-2000: Technology and Management Consulting Firm
- Senior Network Consultant
- Coordinate deployment of Global frame-relay WAN - 45 sites, 31 countries
- Devise project communication plan
- Conduct weekly deployment and operations support conferance call
- Manage WAN and security management vendors
- 1988-1998: Global Investigations/Intelligence Company
- 1997-1998: Managing Director, Information Technology
- 1996-1997: Associate Managing Director, Information Technology
- 1992-1996: Director, Information Technology
- 1988-1992: Manager, Information Systems
- Manage Information Technology Area
- Deploy Global WAN and LAN in America, Europe and Asia
- Develop, implement and manage comprehensive financial and case management systems
- Assist in deployment of on-line Travel Security Service
- Consult/participate in various investigative, corporate security and information security cases
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